{"id":5126,"date":"2021-09-29T12:42:16","date_gmt":"2021-09-29T12:42:16","guid":{"rendered":"https:\/\/dumouchelceramiste.com\/?page_id=5126"},"modified":"2025-08-27T11:40:34","modified_gmt":"2025-08-27T15:40:34","slug":"policy","status":"publish","type":"page","link":"https:\/\/dumouchelceramiste.com\/en\/policy\/","title":{"rendered":"Shipping policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row el_class=&#8221;content-wrapper&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Shipping policy<\/h3>\n<p><span style=\"font-weight: 400;\">For shipment of our products anywhere in Canada:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Shipping is <\/span><b>free<\/b><span style=\"font-weight: 400;\"> for orders of $200 or more before taxes.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> You will be charged a shipping fee of $15 + taxes for orders under $50 before taxes.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> A shipping fee of $18 + taxes is charged for orders between $50 and $99 before taxes.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> A shipping fee of $24 + taxes is charged for orders between $100 and $199 before taxes.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Orders are processed within 2 to 3 business days of receipt of payment via our online shop. Delivery is then handled by Canada Post, which will track your shipment.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For delivery outside Canada, please <a href=\"https:\/\/dumouchelceramiste.com\/en\/contact-me\/\">contact us<\/a> to find out about shipping costs and terms.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>Return policy<\/h3>\n<p><span style=\"font-weight: 400;\">Dumouchel C\u00e9ramiste&#8217;s pottery is shipped to you well wrapped in recyclable bubble wrap to avoid the risk of breakage. In the event that a piece arrives broken, please let us know as soon as possible, with a photo, and we will contact you to evaluate whether it can be replaced. Please note that your orders are non-refundable.<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=&#8221;content-wrapper&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Shipping policy For shipment of our products anywhere in Canada: &nbsp; Shipping is free for orders of $200 or more before taxes. You will be charged a shipping fee of $15 + taxes for orders under $50 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5126","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shipping policies | Dumouchel Ceramist<\/title>\n<meta name=\"description\" content=\"We ship our pottery, well packaged, anywhere in Canada! 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